FAQ

To see an answer, just select a question below:

I want to change my answers. Can I retake the quiz?

faq-monster-1Yes! You can retake the quiz and it will update your reports with your new answers. When you’re logged in, click Settings, then select Retake Quiz. To get the most out of your reports when you retake the quiz, take your time and just be as honest as you possibly can.

I'm single right now. Can Empathi still help me?

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We believe Empathi can help you no matter what your current relationship status is.

Although this initial launch of the Empathi Quiz speaks to a “couples experience,” you can still participate fully in the self-discovery process. When you take the quiz, have one important past relationship in mind.

And if you want to take it a step further and examine your former relationship system you can do that too; you’d just need to complete the “partner” quiz in the mindframe of your ex. It’s not the same as getting the details from the real person, but we think it’s still possible to create a framework and use the reports as a tool to examine that past relationship through a more empathetic lens. When you “invite your partner,” use a second email that you own, click the link in that invite, then complete the quiz as if you were your ex. This can be tricky, but just do your best. The two completed quizzes activates the relationship report.

Similarly, you’ll get a lot by listening to Figs’ podcast Empathi with Figs, reading his articles, signing up for his online course, joining his membership group, and taking his in-person workshops.

How do I invite my partner?

faq-monster-1After you take the quiz and are logged in, you can send an invite to your partner from your Dashboard. Just click your name in the Empathi header, then click Dashboard. You will see a list of Empathi Activities. In that list, click View Invitation, then on the Invite page, add your Partner’s Email (and a personal message, if you want) and then click Send Invitation.

Your partner will receive an email with a custom URL that links your Empathi accounts once your partner completes the quiz and creates an account.

I forgot my login details. Now what?

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Click the “LOGIN” button in the header above. On the Login page, click the Forgot password? link. Then enter the email address you used when you created your Empathi.com account to receive instructions for resetting your password.

Do I have to invite my partner to take the quiz?

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We recommend that you invite your partner to take the quiz.

In couples counseling the most important first task is to help a couple see that their relationship problems are systemic problems, not just one partner’s issues (as is commonly believed).

After your partner takes the Empathi Quiz, we combine your answers to provide you both with your own personalized Relationship System Report. You and your partner can then see your relationship through a new perspective and learn how to feel more connected to each other.

You are in this relationship together. And you can make it better together.

How do I unsubscribe from emails?

faq-monster-1We will miss you! But ...

To unsubscribe, first login and then from your personalized menu click Settings. When you are on the Settings page, click Notifications and then “uncheck” the email you want to unsubscribe from.

For the Empathi Prompts, we recommend that instead of unsubscribing, just reduce the frequency. The Prompts are an Empathi fan favorite for staying connected.

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