Online Marriage and Family Counseling That Works

Do not hesitate to reach out to us. We believe in making counseling affordable for everyone whenever possible. If we are able to provide reduced fees for services we will. You will be required to fill out a Reduced Fee Request form to determine eligibility (re-application occurs every 90 days to determine ongoing eligibility).

Empathi’s counseling services are private pay (out-of-pocket) and provided by out-of-network therapists.

Depending on your health insurance plan, you may be able to submit claims for reimbursement using a Superbill we provide. Contact your health insurance provider directly to determine coverage and verify out-of-network benefits.

Empathi accepts all major credit cards. Your counselor will request your credit card information upon the initiation of counseling (within intake forms). Towards convenience, this form provides ongoing authorization for Empathi to securely store and charge your card upon each session thus reducing the need to pull out your card each session.

At the beginning of counseling, you can expect to meet with your counselor at least once per week for a duration of up to 60 minutes each session. As treatment progresses, session frequency may decrease (or increase if additional treatment is necessary).

Each person will have various goals and challenges that are defined within counseling; therefore, counseling may look different for each individual.

But Empathi’s goal is, we imagine, the same as yours—to get to a place where you no longer need our services as soon as possible!

All Empathi counseling is provided via telehealth by a counselor who is licensed in your state.

Telehealth, otherwise known as virtual or online counseling, has become an increasingly popular choice for many clients.

Telehealth refers to the use of technology to deliver mental health services remotely. It allows people who need support to connect with their counselor from the privacy of their homes via smartphones, tablets, and computers.